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So far you may have designed us get rid of 24 several hours of our holiday vacation We work flat out for break day do the job and of the days have led to us reaching our spot One particular Entire Working day Later. Not a happy customer and can unfold the word.
To whom it may worry. I was quite disappointed with The client service that was supplied by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Extremely RUDE and UNPROFESSIONAL) Definitely not as polite as being the movies which might be proven ahead of the flight leaves. She should have left her Angle in your house simply because I wasn't the one passenger on this flight that have her wrath. The flight attendants title is Cher. I was touring in a really massive team on enterprise and will definitely Assume 2 times about utilizing your airlines. The direct flight attendant was incredibly apologetic on the other hand This could not have took place to begin with.
I've a request reference range 14716375252 from the trip taken very last Nov. I want to know the companies reaction.
Whenever we last but not least obtained an electronic mail reaction from American Airlines, the entire response time was roughly 1 hour. Whilst we waited an hour or so, we did acquire various responses to our Original query:
I was attempting to acquire ticket for 15 yr previous son and couldn’t use Site for he was regarded as small. I called customer service and he or she assisted me with airline purchase. I especially asked if I required to cancel if I could in just 24hours. This attendant stated Of course. I discovered 4 hours later on The main reason son would need to fly was cancelled. I called back again to cancel the flight the attendant told me I couldn’t terminate flight and it had been a nonrefundable ticket. I informed her problem as mentioned earlier mentioned she reported she couldn’t do something. I requested to get a supervisor, I got a single and spelled out the situation, she explained I couldn’t terminate it and obtain my money back she was really impolite and hung up on me. I known as back again to talk to for another supervisor and as I used to be speaking to this supervisor she educated me that the last supervisor stated in her report I refused voucher. What at any time a voucher was I wasn't even absolutely sure. Then 2nd supervisor told me what she thought. So the flight wasn’t cancelled because she said to attend a few times just before I make my closing choice and she would wave transforming price to do so And that i shouldn’t have any difficulties.
I are attempting to get yourself a response from somebody in purchaser service, Marjorie Nir, I had been awarded 2 X $200 voucher however the “Just click here ” button only will take me again into the AA web site.
No gate manager on scene. Still not telling the group on the gate a issue. When. I questioned was told the flight had boarded although not taken off. But no explanation regarding why. It’s not a temperature point as well as the flight has become recreated.
My American Good friend bought tickets on my behalf but I've acquired no facts from you. I haven’t gained any “variety” from you — how am I suppose to select up my ticket at Narita airport?
I'm sixty two decades aged, and was over a flight from Orange County, Ca to Jacksonville, NC. All went properly till I arrived at Charlotte,NC. Simply because I had wheel chair guidance I used to be helped in any other case I feel I wouldn't are actually. After two flight had been cancelled on that evening I wasn’t genuinely confident what I would do. But due to kindness of your workers they wheeled me to shopper service the two times, And at last on obtaining the news that One more flight would not be scheduled till the morning in the third they created absolutely sure I'd a motel compensated for by american Airways which I a great deal appreciated. Being on your own was a little bit Terrifying, but I built it by means of, and managed to obtain back into the airport at five:thirty the following early morning. And yet again this flight was cancelled too. At this point I arranged to only go to a different town. Upon obtaining on that flight there was a electrical hearth in the cabin in the check my blog airplane, and just after currently being inside the air for approximately ten minutes it had been rotated and we had been taken off the plane in a very hurry.
i want to know if you will find immediate flights from jfk to barbados in september 2014 I'm tryng to book a flight and cant get a direct flight has the procedure changed
This follow is not really a person American Airlines should really carry on to follow as is dehumanizing and down proper inconsiderate of spending clients. This expertise has fully remaining a bad flavor in my mouth and it took far from The good getaway I a short while ago knowledgeable .
I'm one million member and often get pleasure from touring on AA,but U.S. Air isn't any fantastic. The personnel is incredibly impolite
I am standing at American Airways counter in McAllen, Tx waiting for a lodge voucher 3 hrs soon after landing from Flight 5783 which was redirected due to poor temperature over Queretaro.